Who is responsible for your information?
Hangzhou In Spring Tea Co., Ltd., based in Hangzhou, China, is responsible for the personal information collected through this website. EVERA is its B2B matcha brand.
Privacy enquiries and requests may be sent to [email protected].
What information do we collect?
When you submit a B2B enquiry, we may collect your company name, contact name, business email, telephone number, website, country or market, business type, estimated order quantity, intended use and any product requirements you provide.
Why do we use it?
We use this information to review and answer your enquiry, discuss product and supply requirements, and take steps you request before a potential business relationship. Where pre-contractual steps do not apply, we rely on our legitimate interest in handling genuine B2B enquiries and protecting the website from misuse.
Submitting an enquiry does not subscribe you to marketing communications and does not open a wholesale account or confirm pricing.
Who receives it?
Access is limited to authorised personnel handling EVERA enquiries and to service providers needed to operate the form, store the enquiry and deliver an internal notification. These services currently include Cloudflare infrastructure and Google email services.
Where is it processed?
You submit your information directly to Hangzhou In Spring Tea Co., Ltd. in China. It may be accessed and processed in China and handled through service-provider infrastructure in other countries. We apply access controls and use the information only for the purposes described above.
How long do we keep it?
We keep enquiry information while we assess and respond to the request and, if a business relationship develops, for the period needed to manage that relationship and related records. If no relationship develops, we delete or anonymise the information when it is no longer needed for follow-up, security, dispute handling or applicable record-keeping obligations.
Your choices and rights
Depending on the law that applies to you, you may request access, correction, deletion or restriction of your personal information, or object to its processing. You may also lodge a complaint with your local data-protection authority. In France, this is the CNIL.
To make a request, email [email protected]. We may need to verify your identity before acting on a request.
Required information and automated decisions
Fields marked with an asterisk are required so that we can identify the business enquiry and respond. If you do not provide them, the form cannot be submitted. Other fields are optional. We do not use this form for automated decision-making or profiling.
Changes to this notice
We may update this notice when our website or handling practices change. The date above shows the latest revision.